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Customer Complaint |
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Respond to Sales Division |
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Sales Confirmed and Filled Out Customer Complaint Sheet |
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| Process Problem |
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Parts Problem |
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Relative Unit Analysis |
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Respond to Process Division or Relative Division, Corrective Action Revision Process Order |
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Respond to Supplier for Solving in-Stock Good |
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Inform Relative Unit and Revise Process Order by Corrective Plan |
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Replay to Customer with Corrective and Preventive Plan in 3 Days |
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